Too Much Turnover

I have noticed businesses that we have dealt with for years, nationally-traded companies, no longer have any faces we recognize, no one who can greet us by name because they are strangers to us and we are strangers to them. A few months ago, we knew and were friendly with everyone at the branch where we do most of our banking. The work force there had been filled with skilled and quick employees who were eager to please the customer, but they have been replaced by young, slow drones who do not even know how to perform their function in assisting the customer with opening their lock box in the bank vault, and who ask you for a driver license to deposit a check. Is there an ongoing problem with people depositing money in other folks' accounts? If so, maybe some anonymous benefactor will favor me and put a million dollars in my account. I am glad that the new staffers seem diligent in efforts to prevent identity theft by demanding identification for transactions where that action is merited, but I am nostalgic for the time (not that long ago) where we had relationships with merchants and bankers who we regarded as friends. An organization is only as good as the way it treats people.