A Problem Customer?

The main issue I have with business today is that a customer with a problem has become "a problem customer". The tight labor market has exacerbated this because even a bad employee now seems more valuable than a good customer. "Now hiring" signs appear at virtually every business in my home town of Nashville. A business needs warm bodies to function, even if some of these employees turn out to be rude or incompetent. Customers, particularly in a tourist town, are a dime a dozen. An employee has to be quite the customer repellent to be fired here at the moment in Music City.